Posted on

International Voltage Chart

QEnergySpa international Voltage Chart

Are you ordering a QEnergySpa to be used outside of North America? If so, please use the handy International Voltage Chart below to verify the different voltage system and outlet connection available in your country.  e can accommodate you with any of the plugs/sockets listed.

Please note your choice of plug: Socket types: A-Q 
Add to your order form for orders delivered outside of North America.

QEnergySpa International Voltage Chart

International Voltage Chart for QEnergySpa


The Q Energy Spa is the latest in home based systems developed by Q-Tech Laboratories as an aid for relaxation and well-being. It was created to realign, balance, and enhance the bioenergetic levels in the water that is then used by the cells of all living things. The Experience increases vitality, clarity, and an overall sense of well being. By using the Q Energy Spa regularly, you (and your family) can increase your energy levels whenever needed.

Healthy or not; the benefits of the QEnergySpa can be

an advantage to all. Call Debbie: 303-782-4841

_______________________________

Do you need spare parts for your QEnergySpa?

Q2Spa.com | Genuine QEnergySpa Parts | QEnergySpa Footbath | Orb Ring and Track Sets

Orbs and Cables | Array Cables | Fuses | QEnergySpa, BEFE Consumables | Support

Does your QEnergySpa have a broken or missing part also? Then you have found the right place. First of all, we have all parts to fit ALL BEFE and QEnergySpa models. In addition, the most asked for parts include replacement rings and tracks, cables, orb parts, orb shells, and orb buttons. We also offer all services including warranty and repair. Q2Spa.com also offers Certified Used Models to meet almost every budget. You may see all the Q2Spa.com used models, Go here. Lastly, what is new at Q2Spa.com? Check out our Blog, look here.

Q2Spa| Genuine QEnergySpa Parts | Foot Bath Tips | Veggie Trials | BEFE Parts

The statements on this site have not been evaluated by the FDA.
These products are not intended to treat, diagnose, cure, or prevent any disease.

Posted on

Troubleshooting Your QEnergySpa

Troubleshooting Your QEnergySpa

Troubleshooting Your QEnergySpa 1QEnergySpa-q36S
Troubleshooting your QEnergySpa® is easy to do, once you are familiar with the basic principles. It will become second nature. If you are experiencing some difficulty, the following guide will assist.  As long as effervescence is visibly emitted from the Orb, it will function and produce the results as designed.  The QEnergySpa is a precise and fragile electronic piece of equipment. It is similar in fragility to a computer. Because of its unique assembly, it is wise to assemble or disassemble in bright light. This will allow you to view the preciseness of each and every part prior to use.

It Helps To Be Careful

The care you take in the assembly or disassembly of these delicate precision instruments will preserve them for the years to come. All acrylic parts: Orb and on the cable and mohawk (part of the cable). Once you understand how fragile and precise the acrylic parts are, you will appreciate your patience spent on taking care of your QEnergySpa. It is also extremely important to assemble and disassemble DRY components. It’s easy to slip and mishandle the wet parts. They break easily. They are precise and made to fit perfectly.

Prior assembly or disassembly:

Visually inspect each part in bright light. Look for cracks or any broken pieces on all acrylic and metal parts. Check the cable to be sure that it has no cracks, cuts, or crimps. Check for any abrasion on the cable. Be sure to completely disassemble the orb shell. This includes removing the buttons in each orb shell. The buttons, (the metal disc with rod) sometimes comes apart. This can disrupt the conductivity, too.

 

Troubleshooting Worn Cables
Examples: When to Replace Worn Cables
Worn rings and tracks
Example: Worn Rings and Tracks

 

It’s always best to confirm that the rings, track, and cable are in good condition. Also, all items in the orb are in alignment. These are common errors that are simply adjusted by reviewing the assembly. See the examples here.

Troubleshooting Guide

Troubleshooting Challenge
Possible
Cause(s)
Possible
Solution
  • No lights on the power supply at all. (All models).
  • No power source.
  • Ensure that the unit is plugged in at the wall and switched on.
  • Ensure that the power supply’s on/off switch is on.
  • Fuses are blown.
  • Replace both of the fuses at the back of the unit with 2 Amp fuses (amperage is etched on the metal of the fuse).
  • Internal power failure.
  • Please call your nearest Q The Experience service center for assistance.
  • Power light is on, the output light is off. (Models 3100 and 2500 only).
  • Front/output fuse has blown.
  • Push-in and unscrew the front fuse holder in an anti-clockwise direction and replace it with a 4 Amp fuse.
  • Internal power has failed.
  • Please call your nearest Q The Experience service center for assistance.
  • Front fuse blows continuously (Models 3100 and 2500). The code ‘FO’ is displayed on the screen (model 4105 only).
  • Power light, output light, and system light are all on. Still no activity.
  • The Orb does not appear to produce bubbles or effervescence (All Models).
  • There is a problem with either the Orb assembly, the Cable connections, or the water conductivity.
  • Internal power has failed.
  1. Ensure that the Orb Cable plug is making proper contact within the socket of the power supply and that the locking sleeve is locked in place by a clockwise turn.
  2. Ensure that the connectors on the Orb end of the Cable (the ‘Mohawk’) are not excessively worn and making proper contact with the brass rod protruding from the top of the Orb and the eyelet of the positive track (protruding at the side of the Orb).
  3. Check that the positive track is installed correctly, touching the positive rings only.
  4. Check the Orb is assembled correctly. Buttons (with the brass rods) are pointing away from the Centre Module.
  5. Check for loose parts within the Orb.
  6. Inspect the Rings & Track within the Orb and replace them when visibly pitted and or worn.
  7. Replace water and adjust with the ‘Conductive Agent’ to correct the conductivity. Also see below, too conductive water (if fuses blow continuously).
  8. Replace the front fuse with a 4 Amp fuse.
  9. If none of the above steps identifies and resolves the problem, please call your nearest Q The Experience service center for assistance.
  • The Activity level lights are in the excessive range (Models 3100 & 2500).
  • The display panel reads ‘Hi’ (Model 4105).
  • The water is too conductive.
    • Internal power has failed.
  1. Select a lower setting (Models 3100 & 2500).
  2. Dilute with a tank of distilled water or replace water and start again.
  3. Turn unit off and count to ten before turning unit on again. This allows the 4105 to select a lower setting. (4105 only).
  4. If the excessive light is illuminated and the highest ‘water quality’ of 3 bars is also illuminated; turning the unit off and adding a little more salt, forces the unit to select a lower ‘water quality’ setting when it is turned on again. The unit should then show a lower reading on the display panel.  (4105 only).
  5. If none of the above steps identifies and resolves the problem, please call your nearest Q The Experience service center for assistance.
  • Cannot insert Orb Cable plug into the power supply (all models).
  • Check that the semicircular indentation on the plug is lined up correctly with the same on the power supply.
  • Check that nothing is impeding the plug.
  • Check that the pins in the plug are not bent.
  • The Orb Cable plug falls out of the socket (all models).
  • The code ‘NC’ and/or ‘Sd’ is visible on the display panel (model 4105 only).
  • The plug is not locked in place at the socket by the clockwise turn of the locking sleeve.
  • Push the DC output plug into the socket as far as it will go without force and lock the locking sleeve in place by clockwise screw action.
  • The display panel reads ‘go’ (Model 4105 only).
  • The unit has gone through its initialization sequence, has selected the water quality, and set the time of 35 minutes.
  • Press The Green Start Button if you are having the standard 35-minute session.
  • To reset the timer, press mode button repeatedly until the timer button lights up and the number 35 appears on the display panel. Pressing the set button will make the units timer go down in 5 minutes increments. Wait for the unit to say ‘go’, then press the green start button.
  • The display panel reads ‘Fi’ (Model 4105).
  • Internal fuse is blown.
  • Please call your nearest Q The Experience service center for assistance.
  • The display panel reads ‘Sd’ (Model 4105).
  • Self-diagnostic mode.
  • Check connections with Orb, water, and Cable. Please see the 9 steps above to identify the problem.
  • The display panel reads ‘’ (Model 4105 only).
  • You have pressed the mode button twice, the activity light is on. The system is operating normally.
  • Press the ‘mode’ button for a different display mode if you wish. Enjoy your session.

Q Tech recommends the use of a surge protector with the unit at all times.

Model 4105 Display Codes

go Press START
Sc Session Completed Successfully
Normal Operation
NC No Connection Detected
Lo Low; Insufficient Conductivity
Hi High; Excessive Conductivity
Fo Output Fuse Likely Blown
Sd Self Diagnostic Mode
dc Diagnostic Complete
Fi Internal Fuse blown, Call for service
40-99 Internal Error, Call for service

Disclaimer: Please note that the QEnergySpa® is not offered, nor intended to cure, mitigate, prevent, or treat any disease or health condition and is not a medical device. Use only as directed and consult your primary health care provider if you have any medical concerns and/or if symptoms persist. Watercolor from any session, with any device of this technology, may vary due to a large number of different parameters and circumstances.

NO interpretation should EVER be applied to any one color and/or precipitation, NO matter the configuration or system used. To do so, would show a serious lack of judgment and understanding of the technology.


Q2Spa.com | Genuine QEnergySpa Parts | QEnergySpa Footbath | Orb Ring and Track Sets
Orbs and Cables | Array Cables | Fuses | Display all QEnergySpa Products Look here.

You may always contact us with any questions or part requests. We are here to help you set up your session.

Nothing looks and performs like a genuine QEnergySpa Footbath. For that reason, Pros insist on them.

Do you need spare parts for your QEnergySpa Footbath?

Does your orb or array have a broken or missing part also?

Then you have found the right place.
Q2Spa.com Online Since 2002

Genuine QEnergySpa Parts| Orbs and Cables | Fuses| Array Parts | Orb Ring and Track Sets

First of all, we have QEnergySpa Parts in stock.

Solid, untreated, unvarnished copper tubs – which has the potential 10% to 30% increase in efficiency!

The most asked for parts include cables, fuses, orbs, and ring and track sets.

Service Parts for QEnergySpa, orbs, arrays | User Guides and Manuals

Even more, see our newest QEnergySpa Pro q6000 online, Go here.

The statements on this site have not been evaluated by the FDA.
These products are not intended to treat, cure, or prevent any disease.

Posted on

Cleaning Your BEFE QEnergySpa

Cleaning Your BEFE QEnergySpa Orb

Descale Magic CLR Cleaning SolutionTo maintain your system in optimum condition, it is important to clean it, preferably after every use, between different people. If only you – every 3-4 uses. Keeping it clean reduce fuses blowing and ring/track maintenance. We choose to use DeScale Magic Cleaner or CLR.

Cleaning the Q Energy Spa Orb

Outlined below are the factors that need to be considered when cleaning the Orb. Both in the clinic and in your home. We also recommend some ‘tried and tested’ cleaning solutions that are currently available on the market.


Maintaining your Orb

Pictured here are the series of orbs created over the years. All orbs use the same cleaning options.

Initial Orb 2003Q2Orb with Blue Bottom Shell BEFE ORB II
When cleaning your Orb, four (4) factors need to be considered:

  1. Hygiene – Avoid cross contamination from one person to the next.
  2. Presentation – A dirty Orb is not a good look in professional practice or clinic.
  3. Energy Transfer – Remove all energetic properties of the previous person in session, before embarking on a new session with a different individual.
  4. Life of Orb – The longer you soak your Orb in any solution, the shorter the life of the components of the Orb. So soak at a minimum.

 _________________________________________________________
To keep your QEnergySpa® Orb clean, there are a few different
methods that may be employed depending on your situation.

In the Clinic

    Following a session in a clinic or practice setting, it is recommended that you:

  • Rinse your Orb in clean warm water.
  • Place your Orb in a cleaning solution for a few minutes (this will ensure removal of any deposit of sediment or mineral and energetic properties). It is strongly advised that you wear protective gloves when cleaning the Orb using the recommended cleaning solutions.
  • Rinse Orb vigorously in a container of warm water, to wash off the residual cleaning solution and place under fresh running warm water for 30 seconds (your Orb is ready for the next session).
  • At the end of the day, you may like to completely disassemble the Orb and leave it in solution 5 – 15 minutes. This is a good time to inspect all the components and replace the Rings and Tracks if needed. If the Orb shell and Center Module are still dirty after the 15 minutes of soaking in solution; these parts can be soaked for longer.

Note: The field created during session slowly alters the components. Over time the plastic becomes increasingly more brittle. Pulling the Orb apart regularly, ensures that the components don’t adhere, making it difficult to pull apart.

Cleaning Solution: Descale Magic

Descale MagicDescale Magic is a biodegradable, non-toxic cleaning solution suitable to use with the QEnergySpa, BEFE Units Orb or Array.

This solution usually will keep for one to two months for repeated use in this time frame. This product is also safe for use

with septic and grey water making it a good choice for the environment as well.

Cleaning Solution: CLR

CLR (most supermarkets) This solution should be mixed one part (CLR) to two parts water. clr This mixture can be stored in a re-seal able container and used many times before needing to be replaced. The solution when first mixed can be relatively aggressive and it is advised that you do not leave your Orb in this solution for longer than the recommended time period (15-30 minutes) as it may degrade Orb components prematurely. Once the solution has been used a few times, this aggressive nature diminishes.

WARNING: Be aware that all of the above mentioned cleaning solutions may damage cupboard, stainless steel, floor and bench top surfaces, in their undiluted and diluted states. Hence, it is always a good idea to clean up spills as soon as they occur. We accept no liability for any damage or injury that may occur by the use of these solvents.

Lemon Juice: A Natural Cleaning Solution

Real Lemon Bottle

Salt Shaker

Lemon Juicer

  • Rinse your Orb in clean warm water.
  • Prepare your natural cleaning solution by adding 2 tbs. of salt to 1 liter of lemon juice.
  • Place your Orb in cleaning solution for 5 minutes between sessions (this will ensure removal of any deposit of sediment or mineral and energetic properties).
  • Rinse Orb vigorously in a container of warm water, to wash off the residual cleaning solution and place under fresh running warm water for 30 seconds (your Orb is ready for the next session).

At the end of the day, you may like to pull the Orb apart and leave it in solution 10 – 15 minutes. This is a good time to inspect all the components and replace the Rings & Tracks if needed. If the Orb shell and Center Module are still dirty after the 15 minutes of soaking in solution; these parts can be soaked for longer.

In Your Home

For home users, the cleaning of the ORB may be carried out as described above. However, to lengthen the life of the ORB components, it is advisable to clean your Orb at a minimum.Example: every time you replace your positive rings and track set. This will ensure that you do not get an excessive build up of mineral and other deposits that may interfere with the proper function of your QEnergySpa®.

If however, more than one person is using the Orb, it is recommended that a solution is used between the different users to ensure that no energetic component from the previous person interferes with the session of the next person.

Maintenance

Plate and Track sets replacement.
Water conditions play a large role in the erosion of the positive plates and track. For this reason it is very difficult to put a time frame on when to replace. The easiest way to determine when to change the positive plates and track is to take a close inspection.

Place your finger on the positive plates and track, if it bends, replace it as the metal has deteriorated.

When replacing plates or taking the ORB apart please read the manual carefully & check the ORB quick reference guide.

PLEASE NOTE:
Array Plate Change Video
When reassembling the Array (pictured) or the Orb, always ensure the top positive

ring is sitting on and touching the Positive track . The cable connector hood is

fitted flush with the orb.

 

Transportation of the QEnergySpa

Please take care of the Energy Spa. Whenever the need arises to ship the system; either use the original Styrofoam box inside another bag or box. Sharp objects including other cardboard boxes can easily damage the Styrofoam box. QTE is not responsible of any damage that occurs through owner negligence.

Protect the front of the Energy Spa from knocks and scratches. The Attenuator switch on the model 2100, 3024, 3100 and 2500 is prone to damage from strong impacts. Place bubble wrap or foam over the switch whilst in the carry bag.

__________________________________

Nothing works better and performs like the Original QEnergySpa. For that reason, insist on it ONLY.

See all of our QEnergySpa products. Go here.

Do you need spare parts for your QEnergySpa?
Q2Spa.com Online Since 2002 | Genuine QEnergySpa Parts
Original QEnergySpa | QEnergySpa, BEFE Consumables | Support

Does your QEnergySpa have a broken or missing part also? Then you have found the right place.

First of all, we have all parts to fit ALL BEFE and QEnergySpa models. In addition, the most asked for parts include replacement rings and tracks, cables, orb parts, orb shells, and orb buttons. We also offer all service including warranty and repair.

Q2Spa| Genuine QEnergySpa Parts | Foot Bath | Q The Experience | BEFE | Q2 | Q2Spa

Also stocking solid, untreated, unvarnished copper tubs – which has the potential 10% to 30% increase in efficiency, Potassium-Citrate, which may raise the conductivity level of your water and more.

Q2Spa.com also offer Certified Used Models to meet almost every budget. You may see all the Q2Spa.com used models, Go here.

Q2Spa| Genuine QEnergySpa Parts | Foot Bath | Q The Experience | BEFE | Q2 | Q2Spa

The statements on this site have not been evaluated by the FDA.
These products are not intended to treat, diagnose, cure or prevent any disease.